Client Testimonials

We recently employed the services of James McCowan and his team to sell our family home in Vaucluse. James exceeded our expectations at every turn, focusing on our needs and requests. We always felt totally looked after and at ease with every step of the process. His professionalism, expertise & marketing ability was exceptional & regular telephone and written updates following open inspections kept us fully informed about the progress, always expressing his recommendations clearly & sincerity. We would be delighted to recommend James services to any prospective clients. Read More

It is pleasing to me that I am writing this reference for James McCowan. While I have only known James for just over one year, I have come to appreciate the “something” very special about this young man. He demonstrates a supreme intelligence with a calm purposeful disposition and a strong, yet modest and caring nature. He demonstrates intuitive problem solving techniques coupled with a breadth of understanding that is most unique. James has outstanding leadership capabilities. James has the total respect of his peers and clients alike both for the qualities which I have described above and for the humble and sincere manner in which he conducts himself and leads others. His reliability is faultless. His effectiveness is “top shelf” and his integrity is beyond question. James is destined for success, not only because of his extraordinary ability and not only because of his determination to succeed. It is the whole package that will “do it” for him. James has taken the “sting” out of the Sale of our existing home and the search for something suitable for my wife and myself for the future.

It is an absolute pleasure for me to recommend James McCowan to you. People of this superb quality are very rare. Read More

I write to express my gratitude and admiration for the service provided by you and your Team to facilitate the sale of our investment property situated at 6/202 Jersey Road, Woollahra. Whilst I have known you through business for many years I have not previously had occasion to appoint you to manage the sale of a property. On this particular occasion we interviewed a number of agents including some who claimed to be more experienced in this particular area. However, after careful consideration we decided to appoint you in the belief that you would provide the highest level of professionalism, service and outcome. Might I say that not only were we never disappointed but constantly you and your Team exceeded our every expectation. I won't bother you with the details but in every respect, from start to finish, from small issues to big issues, you anticipated, you were proactive and you got the result.

Thank you once again and please pass on our appreciation to members of your Team. Knowing full well of your expert follow-up and networking I am sure we will hear from you on a regular basis, but in any event you will certainly be the first person we will turn to on the next occasion. Read More

James McCowan and his team worked tirelessly to sell my Paddington terrace recently and I am delighted with the result and the process. James contacted me on a daily basis, supporting and guiding me but never pushing me into unwanted or hasty decisions. His professional yet personable approach is unique, I felt as though I was dealing with a knowledgeable old friend. When my father suddenly became ill and died during the campaign, James took control of the situation, offering to feed animals and open the house - leaving me to spend that precious time with my Dad. This is truly going above and beyond the call of duty.

If you want the best, I highly recommend James and his team to everyone selling their property - you will not be disappointed. Thank you James Read More

My wife and I wanted to thank you sincerely for all your hard work and effort you put in to achieve a great result for Burrabirra Avenue. As you know it has been our family home for the best part of 30 years and we were very intent on appointing the right person to sell our home. Your hands on approach and sensible step and step guidance made the transaction very pleasant indeed. Read More

Both James and Brooke we great to deal with. Read More

Hi James, I wanted to thank you for your help with selling my home.

I also thank team for your patience, expertise and kindness to guide me step by step to understand the whole process whiches I didn't have any knowledge before.

I don't think I could have done this without you. Thank you Read More

Brooke Marshall was extremely professional, friendly and honest during the sale campaign of our home. She went above and beyond to market and present the home to potential buyers. Read More

I recently had the pleasure of working with James Ball from Ballard Property to sell my property, and I cannot recommend them highly enough. From start to finish, James provided exceptional service and went above and beyond to ensure that I received the best possible outcome.

James demonstrated excellent communication skills, promptly responding to my queries and providing me with regular updates on the progress of the sale. They were also very patient and understanding, taking the time to listen to my needs and concerns and offering me expert advice and guidance.

Throughout the sales process, James was always available to answer any questions I had and provided me with valuable insights into the local property market. They were also very proactive in marketing my property, using a range of effective strategies to attract potential buyers and generate interest in the property.

What impressed me most about James was their level of dedication and commitment towards ensuring a successful outcome. They worked tirelessly to negotiate the best possible price for my property and provided me with regular feedback and guidance throughout the sales process.

Overall, I am extremely satisfied with the service provided by James. If you're looking for a professional, knowledgeable, and dedicated property sales agent, look no further than Ballard Property and James Ball.

Thank you for the opportunity to share my experience with you. Read More

Good job in a declining market and rising interest rates, competing with a number of similar properties for sale at the same time - appreciated the Ballard team’s very professional approach and regular interaction and advice. Read More

Brooke did a great job managing constraints on both sides and closing the deal promptly and professionally.

Very satisfied with conduct and communication through the entire process. Read More

We are so happy that we selected Ballard Property and James Ball’s team to sell our home. We liked his strategy. James was tenacious in getting us the best price. Nikita Willson provided excellent support at every stage from helping us put the best look forward to scheduling marketing support. Edward Quince was professional and accessible. There are many real estate agents but James Ball’s team stands out for their exceptional support. We highly recommend Ballard if you want to sell your home. Read More

This was our first time selling the property and Naomi was always very attentive. She always kept me informed and helped to understand the process. Very grateful and would highly recommend her as a wonderful person and a great agent! Read More

We have know James for a while now in our search for our next home. He has always kept us informed and updated with the current market and is very knowledgeable regarding this. We found him honest and reliable and always very pleasant to deal with. We were very happy with the result from the sale of our house and would highly recommend using him and his team. Read More

We decided to settle on James Ball to sell our home after meeting with quite a few other estate agents. He was hard working, professional, honest and kept us up to date on everything to do with our sale. He has a very easy manner, easy to communicate with and a very down-to-earth attitude. His team were equally professional and had the same work ethic. Ryan Neil was also a great asset to us in the sale of our home. We would recommend James and his team as we had a great outcome and a smooth process. Read More

Naomi was attentive, possessed relevant market knowledge communicating clearly and responsively, consistently.

These qualities are essential for the provision of a quality service, instilling confidence in a potential buyer.

I was at all times confident in my dealings with Naomi in relation to the marketing and purchasing/conveyancing process. Read More

Brooke did an excellent job throughout the whole process - from identifying the prevailing property market conditions and how to prepare and present our property accordingly, through organising such works to be done, then keeping us fully informed during the inspection process with plenty of feedback, to finally securing the sale in a difficult market. I have no hesitation in recommending Brooke to any potential seller. I found her to be fully competent and professional, and understanding of her clients needs and circumstances. She was a pleasure to work with. We employed Brooke's services because she was highly recommended to me by a work colleague... and I can see why. Read More

We really loved the time & support Brooke provided us.Brooke was very responsive to questions, call etc Read More

Brooke’s market knowledge is pot on and she is very honest in her appraisal. Which means you are given honest feedback on the value of your property. Read More

Brooke was great to deal with throughout the process. The follow up and communication was great.

Pleasure to deal with for a very important time for my family Read More

Brooke Marshall was the ultimate professional in ensuring the sale of our family home went smoothly, securing a great outcome for us. Brooke's communication, in terms of follow-up and follow-through, was outstanding and critical in keeping us informed of the progress being made, as we are living interstate.

As the sale of the property become imminent, the confidence and faith we had developed in Brooke's work, particularly in terms of her negotiations with interested parties, ensured that we knew we were achieving the best outcome for the sale of our home.

We were delighted in the result achieved and sincerely thank Brooke and her team for their hard work.

We would recommend Brooke Marshall without reservation for those looking to sell their home. Read More

Good work we are happy with the service Read More

We recently purchased a property through Brooke and were delighted with her transparent and honest approach. She set out the vendors expectations and helped us at every step of the purchase. She was supportive and not pushy throughout the process. Thanks Brooke, we can’t wait to move in! Read More

Brooke was very professional and honest with her dealings me Read More

Brooke did an amazing job selling my home - it was a longer campaign in a difficult selling climate and she was very focused on a positive end result for all. Brooke’s professional manner, honesty, happy nature and persistence came thru in gaining an excellent result!

Brooke is a very honest and trustworthy agent who I would use again and again! Read More

Finn was amazing to deal with - professional, friendly, always smiling (even when it rained!) and an all round delight to deal with!

He persisted with a longer campaign and came thru with an excellent result!

Would highly recommend Finn and Ballard properties over and over again. Read More

Sam is a really good sales person who treats your property with respect and sells your property with true efforts and honest. He is very informative and has professional manners and good communication skills. His efforts are highly appreciated. We are very happy about his service. Read More

Straight shooter, found James to be honest and clear in communication, was a pleasure to deal with as a buyer. Read More

We were reluctant to use any agent to sell our property after a terrible experience in years gone by with a franchise agency that left a very bad taste in our mouth. Clint & Max gave us a team of people, instead of one individual who claimed to know what was right for us. They respected our situation, listened, but gave great advice and read the market very well. We got a wonderful result at auction and are forever converted to independent agents, it is incomparable service. Read More

Very helpful - not too pushy which can be off putting when trying to make your own assessment Read More

Max was extremely reliable and honest in his dealings with all interested parties. He gave good advice on preparing the house for sale. His communication was excellent, he keys up to date and returned all calls. Read More

As a Buyers Agent I felt very comfortable dealing with Maxwell. He is straight to the point, honest and upfront which made the experience rather exciting compared to other experiences i have had with more established agents. Maxwell dealt with us in a very sincere way which made it obvious that he was working for his vendor but on the other hand made the process seamless. Well done Maxwell you are a rising star. WH Read More

Selling can be very stressful but with Max onboard he made it so much easier , not only was he professional but genuinely invested every step of the way with us ,

We sold before auction thanks to all his hard work Read More

This was our first time selling and we are so grateful to have worked with Max. He has a deep understanding of the market and we found his communication especially reassuring. At no point did we feel misled or misinformed, he was honest and genuine throughout and a great negotiator. We knew early in the process that Max was the best agent for us and he surpassed all our lofty expectations! We are very happy with the outcome. If you’re selling in the Eastern Suburbs, you need to call Max Munro. Read More

Highly responsive, very available. Read More

Max is a highly personable and proficient young man. His calm, agreeable demeanour was reassuring within the potentially fraught context of selling a major asset. I particularly appreciated the sensitivity and openness of his communications. I appreciated too his availability and promptness in responding to my phone calls and emails. Ultimately, the process of selling my property was surprisingly angst-free and the final outcome better than I had hoped for. Read More

I recent purchased a property from Max Munro on behalf of my clients. Max is very proactive in letting me know about all the listings his whole office has coming up, and very persistent in making sure we get access prior, and will do whatever is possible to make sure our clients get all the information they need to make a timely decision to secure the property.

This ultimately leads to a very smooth and stress free sale for Max's vendors, and a very good transaction all round. Read More

James is an excellent agent. He listed my place in August and it was sold within 6 weeks! At asking price, he is an excellent negotiator with a very professional and personalized touch. Highly recommended! Read More

James lead us through the entire process in a very professional and informed manner. His experience and knowledge of the market positioned us well to achieve the outstanding result we got. Read More

Selling your home can be a stressful experience. However, working with Sam removed a lot of those stresses. He went above and beyond his remit but crucially he had the trust on both sides of the equation, on my side, but also struck up good working relationships with all potential buyers. He is a very genuine person who cares deeply about getting a good result for his clients (which he def did for us). I can't recommend him enough. Read More

My decision to sell my property happened much sooner than expected. Consequently, it was a decision that I expected to be fraught with challenges. However, entrusting the sale of my property to Clint turned out to be a wise and rewarding decision. From the outset, he presented himself as a remarkably experienced, efficient and reliable professional who ultimately exceeded my expectations in terms of his 'modus operandi' and results. Read More

James presented incredibly professional, took the time to explain the process before I signed with him and was with me every step of the way. We remained firm on price guide; James didn't push for a sale; recognised some of the challenges; communicated consistently through the process and worked hard to close the sale Read More

James was super knowledgeable about all recent and comparable local sales, his marketing plan for our property was perfect and to top it off he was so friendly and down to earth. Read More

James is a class act who is incredibly passionate about what he does. He made a very difficult process of selling our late mums place so much easier with his professionalism and genuine care. Could not rate him more highly. Thank you, James Read More

Great. Thank you to James Ball & Team. Read More

We had the pleasure to work with Sam for the sale of our property. Sam understood the value of our home and connected us with the right buyer before our property hit the market, and made the process seamless and easy with an amazing result.

Very approachable, responsive and has a professional team that supports him.

Sam stands out from other agents that we have met because he cares about helping his clients into their next home, either they are selling or buying. Read More

The whole process has been fantastic from the start, with a brilliant campaign, great timing, big crowds for viewings and a fantastic result and all with a minimum of fuss for us. Read More

Sam is a truly exceptional agent and person. I was finding the whole buying process fairly stressful until I called Sam, and he made the experience genuinely enjoyable. He found me the perfect place, kept me in the loop with updates and assisted with every step. He is super transparent, patient and generous with his time and advice. I couldn't be happier I bought my first home from Sam. Read More

I found James a pleasure to deal with throughout the process. It was evident to me that he represented his vendor with integrity and I felt rightfully informed as the purchaser. The property was purchased at or about my expectations. Read More

James is unstoppably driven and unswervingly focused. What makes James stand out is: his ability to lead a focused, coordinated and results-driven team which exudes excellence throughout the process; his sharpness in recognising the right buyer and his skills in securing that buyer; his insightful understanding of both the seller and buyer and tactful approach in forming a win-win situation for both parties. A man with his calibre can excel in any field that he sets his mind to. Read More

James epitomizes professionalism. It was a pleasure working with him in the sale of our property. He kept us well informed throughout the whole process and him and his team provide a work class service. Thank you James. Read More

I have just sold my house through Edward Quince. Edward played an important role in winning me over to engage their team. He played an equally important role in identifying and introducing from his contacts the ultimate buyer for my house. Edward is a quiet achiever and team player. He is friendly, genuine, unassuming, focused, persevering, strategic and professional. He has a good reading of people and circumstances. He has qualities destined for a successful career in the real estate business. Read More

James is a extremely polite and a real estate professional of rare qualities, His knowledge of the area, selling expertise, promptness and respect for his clients is second to none. He is very open and communicates extremely well. He guided us from the day we contacted him to sell our property. It was styled and listed within three days and sold within four days after that. We are so happy with James and his associates at Bollard Property. Read More

Brooke is faultless, she kept me up to date daily, weekly detailed reports, and went out of her way to accommodate buyers inspection requests and queries. I would not hesitate to recommend Brooke to my family and friends and would definitely sell with her again. Read More

From the very first contact Sam was genuine and easy to communicate with.

His transparent approach though out the entire process enabled me to feel confident guided by his expertise and knowledge. I was most impressed with the level of communication he provided from the beginning to end, ensuring at all stages I was informed. I would highly recommend Sam, his service was impeccable. Read More

James and Ballard Property made our purchase incredibly easy. His team were very knowledgeable and accommodating from start to finish and we're really pleased with their service and commitment to help buyers. We're thrilled with our purchase and thank them for their help! Read More

Selling my home of 40 years was daunting.

Several people recommended James Ball as an agent with integrity.

James’ friendly professionalism and realistic view of the market was impressive.

James and his Business Manager, Nikita, answered myriad questions, and guided me throughout the process.

My house sold within 3 weeks and I am thrilled to be moving on. Thank you, James.

It is my pleasure and privilege to recommend James Ball Read More

We met James for the first time when we appointed Clint and the Ballard team to sell our family home. James impressed us with his hard working energy, enthusiasm and instincts. James provided us with excellent communication and got the job expertly done in a short time frame. We found James and Client to be a formidable team for us and wouldn't hesitate recommending James to any future client. Read More

We have known Clint for more than 10 years and have always found him to be highly knowledgeable, well researched, hard working and a great commmunicator. When it came time to sell our family home, he was our natural choice as agent. It was a highly tailored campaign where time was of the essence and Clint and his team were able to deliver an excellent result with a high degree of expertise and proessionalism. Clint was an excellent combination with his colleague James due to their complementary skill set. Read More

Honestly, we can't speak highly enough of Sam. I don't like dealing with real estate agents but it has been a pleasure with Sam. He's different. He really listens and he goes above and beyond for clients. In a seller's market, both parties are happy and we now have our dream home. He is ethical and down to earth and you can tell he loves bringing happiness to people. It's not just a business for him. Sam should win an award. We will be forever grateful to him. He asked what we wanted and he delivered. A man to trust. Thanks Sam Read More

I have known Max since 2019. I met him whilst looking at property in Bronte and I was immediately struck by his amiable and genuine demeanour. He stood out quite significantly from the majority of real estate agents I had encountered in the past. He was refreshingly free of the pretentious superficiality that so often taints his industry and breeds contention and mistrust. Max has integrity. He is charming, personable and genuinely interested in the wellbeing of his clients and that makes a real difference.

After that first meeting I kept contact with Max and our relationship began to develop. He would scour the market for us, looking for suitable properties and keep us up-to-date with market developments. He would regularly message me with hot tips and we would swap information about what was selling and marvel at the surge we were seeing in the Eastern Suburbs market. When we finally secured our first significant property in Coogee, he came to see us. He was full of enthusiasm and interest in what we were doing and offered advice and help on many occasions. He believed in our dream and he was genuinely excited about it too. This advice was offered with no agenda or intention to gain anything back. It was offered in a spirit of generosity and the genuine desire to help.

When we decided to sell, it was a natural choice to choose Max as our agent. We already had an established rapport and pivotally, we trusted him. The entire process was managed with consummate professionalism. The marketing and sales process was explained lucidly to us and we were kept up-to-date on every single move. There were regular consultations and communication was flawless – largely accommodated by our campaign message group, emails and very frequent phone calls. At every stage we felt that Max was on the same page with us. The campaign was therefore strategic, calculated and sharp and the outcome was staggering. Read More

Thank you for making the sale of our home a success.

Very genuine and professional.

Great communication skills, keeping us up to date with the whole process.

We achieved a fantastic outcome.

I would thoroughly recommend and have no hesitation working with Max again.

Great job . Many thanks. Read More

We engaged Brooke as she helped us purchase the property nearly 10 years ago! We love the way that she never makes you feel under pressure, she has so much knowledge and experience. She is very professional in the way she works yet friendly and approachable. You can contact her at any time for her opinion or advice. What we have learned is that you have to trust her and let her work her magic, the result that she achieved far exceeded our expectations. We would highly recommend Brooke!!!! Read More

Sam is a dedicated and professional agent, he walked us through the process step-by-step. Sam was dedicated to getting us the best result possible and it really felt as if he had the best knowledge of the market. Sam's hard work resulted in a stunning result for our sale, we would be very keen to work with Sam again in future. Read More