Nicci and I would like to express our sincere thanks and utmost respect to you for the role you played in the sale of our home.

Having made the decision to downsize and sell we met with and interviewed four real estate agents in the area. You took such immediate interest in both ourselves and our home that the decision was an easy one and we felt comfortable in entrusting you with the sale of our biggest and most emotional asset. Our decision was well justified. You lived up to and exceeded all our expectations.

At our very first meeting you arrived with James, so much more than a handyman. Together we assessed the modifications that would most effectively add value. James undertook a series of renovations and repairs with as much energy and enthusiasm as if it were his own home. He is one of the kindest, cleverest and capable of people and we are incredibly grateful to him as well as Jon Paul the stylist who transformed our home to the point that I had some serious doubts as to why we would ever sell.

You were so supportive in every step of the process. You coordinated all the various projects required with amazing efficiency and attention to costs and our timeline. As promised you were available at all times taking and returning calls and email after hours and weekends.

You consulted with us on all decisions and heard what we had to say. The photos and board displayed our home with the pride and love we have for it. We expected our home to do well in the market but again you exceeded our expectations with a record price for the street after only one week on the market.

We believe the “Di-factor” makes you a standout in an industry that is competitive and ruthless. Thank you for making the process of selling a home as painless as it could be. You are a professional of the highest calibre and deserve continued success. If you have potential clients who would like to discuss this privately with us we would be happy to assist and they are welcome to contact us initially by email above.

We hope the new owners will be as happy and content in our home as we have been.