I met James after he sold the house next door. I was impressed with his easy manner and candour. He regularly kept in contact with me, but not excessively so. We considered selling twice, and each time James and his team put together a professional plan. We decided to go with the Ballard team, headed by James, and I can't say enough about how professional and available the team was. Every question about rationale, or the plan, and every problem was attended to quickly and efficiently. James always returns a phone call. Without hesitation, I commend James Ball and the Ballard team and recommend their services.